The information you provide in establishing your account is primarily used to help us identify you for registration, credit and billing purposes and to ensure secure access to your account. This information is also collected for additional services you may request such as when you contact us, fill out a customer service survey, apply for a special offer, etc. We may also use your contact information to provide you better service, notify you of new services and features or other important news about ConferTel or your account. You can be removed from the news and promotional mailings by opting-out below or at a later date by replying to the specific correspondence.
ConferTel respects the privacy of users visiting the ConferTel Website and does not share any personally identifiable information with any unaffiliated third parties. ConferTel does not share credit history or credit card information with other companies or third parties, unless a collection action is initiated or compelled by law or court order to do so. For those using credit card form of payment, your credit card number is submitted only to the appropriate merchant institution for sale transaction processing. It will not be used by us for any other purposes or bartered or sold to any 3rd party.
The information that we collect from you is stored in secure operating environments that are not available to the general public. Credit card numbers and other confidential financial information are encrypted for even greater protection. From time to time, the ConferTel Website may display ad banners and hyperlinks that can take you to sites run by 3rd parties. Some of the other sites that you may elect to access through the ConferTel Website may employ different security practices. ConferTel has no control over how these sites may treat your personal information. Accordingly, ConferTel strongly recommends that you evaluate each 3rd party site you visit before providing them with any personal information.
Use of E-mail
We collect and retain the e-mail addresses of those who communicate with us via e-mail; the e-mail addresses of those who become members at our Web site; user-specific information on what pages users access or visit; and information volunteered by the user, such as survey information and/or site registrations. The information we collect may be used to deliver services such as registration and PIN confirmations, reservation notifications, completed conference call statistics or electronic billing statements; to improve the content of our Web site; to customize the content and/or layout of our page for each individual visitor; or to notify consumers about updates to our Web site and contact members for customer service or marketing purposes.
Use of Personal Information
We may occasionally contract with third-party business partners to provide additional value-added services for our users. This might include services of an e-mail provider that could mail newsletters for our company. Your user information may need to be shared in order to receive the content that you have subscribed for on our Web site. If you supply us with various contact media online, you may receive periodic communications from us by email, postal mailing or telephone call with information on new products and services or upcoming events. You may opt-out of any or all of these communications media.
In addition to Personal Information, ConferTel will also gather other information that does not specifically identify you. This Anonymous Information that we collect regarding use of the ConferTel Website or services may be used by us to measure the effectiveness of marketing efforts, for improving the services we offer, or to share summary results with business partners or other third parties. For example, we might use this Anonymous Information to inform our advertisers how many users visited a particular advertisement in order to measure its effectiveness. Generally, you may not even be aware when such Anonymous Information is being collected. These summary statistics may be collected in various ways, such as through traffic data or surveys.
We reserve the right to disclose user information when compelled to ensure continuity of service or when required by law or legal process served on us, or in special cases, such as when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with our service, website, rights or property or that of our users or the public. We may disclose user information in good faith that we believe the law requires or if ConferTel sells all or a portion of its business or engages in a merger or other corporate transaction, so long as the buyer or surviving entity agrees to keep such information confidential under similar terms as stated herein.
Questions Regarding Privacy
ConferTel 2385 Camino Vida Roble, Suite 202
Carlsbad, CA 92011