ConferTel Redefines Operator-Assisted Conferencing with its Proprietary Virtual Attendant

Carlsbad, CAJuly 24, 2007:  ConferTel, a leading provider of teleconferencing solutions, today announced the introduction of Virtual Attendant @ Your Service,SM a robust, full-featured conferencing service offering operator-assisted functions at ‘reservationless’ pricing.  Virtual Attendant allows you to take complete control of your high-profile conference calls. This service is exclusive to ConferTel and is available to retail customers, service providers and resellers now.

“We listened to what our customers were asking for with their operator-assisted and large event calls and developed our own system to meet their needs,” said Leo McGill, ConferTel’s CEO. “In fact, we went a step beyond and developed a product that fills a much-needed niche not only for end users but for service providers as well.” McGill continues, “Our customers have come to expect a high level of both quality and consistency in conferencing services.  There are just too many internal and external factors that can impact an operator-assisted call, so we developed our own system that puts control of a client’s mission-critical event back in their hands, where it belongs, and at a very attractive price. Virtual Attendant does everything an operator can do and more.”

ConferTel designed and developed Virtual Attendant to offer users flexibility and the personalized assistance they expect with an operator-assisted call but with more features and options for a price to fit any budget. And with instant access, there’s no more waiting for that ‘next available’ operator. Attendance reports and recordings are available immediately following the call as well.  Virtual Attendant can greatly increase the effectiveness and professionalism of conference calls by allowing the presenter to conduct pre- and post-conference coordination, polling, surveys, Q&A with priority queuing, recording with instant playback access, simultaneous or sequential automated out-dialing, integrated web presentation with videocast and online participant registration. For more information about Virtual Attendant, go to https://www.confertel.net/audio-conferencing/virtual-attendant/

About ConferTel

Based in Carlsbad, California, ConferTel is a leading provider of IVR telecommunications services in the U.S. and Canada. Providing a range of conference calling services, including automated and operator-assisted phone conferencing, large event calls, on demand record/replay, voice/fax broadcast, teleseminars, webinars, webcasting, online training and desktop/application sharing web conferencing.