ExpressAttendant – Reservationless Conference Call Service
Use Reservationless Conferencing to:
~ Conduct sales meetings
~ Link employees from around the globe
~ Host weekly status meetings
~ Ad-hoc (last minute) meetings
Reliable, Simple Conferencing Anytime… Anywhere
ExpressAttendant is our full-featured, automated toll-free conferencing service with instant access. It is the ideal cost-effective and secure conferencing service for your everyday communication needs. Look to ConferTel to provide simple, secure and hands-free conference calls anytime, anywhere.
Quick Start Guide(PDF)
|Toll Free Access
Offer your conference participants the freedom and flexibility of calling a U.S./Canada-wide toll free number. International access (outside U.S. and Canada) is available via a direct dial (toll) or Moderator dial-out (view our international rates). If you have participants outside the U.S. and would like to provide a toll free conference number please call us 866-930-4500 to inquire about availability of international toll free numbers. Toll free international rates
Call Flow Chart (PDF)
|Call Hub – Full Operator Controls
With Call Hub’s online moderator controls, simply click to mute, drop, record or dial out to a participant. Now all conference features are at your fingertips. For Virtual Attendant users, Call Hub Pro gives you additional tools to professionally manage your mission-critical events. New and improved features have been added such as Active Speaker, Breakout Groups, Polling and Q&A. With Call Hub Pro you get top-drawer, concierge meeting services at a do-it-yourself.
|Optional Services Rates
|Unique Passkeys – Secure Entry
Unlike a typical conference call where participants use an identical passcode, our exclusive Unique Passkey feature lets you give each participant a unique PIN. This eliminates the possibility of uninvited participants because a Passkey is unique. You can assign a name to each Passkey and then see who is on the call by signing into your account. Passkeys can be disabled and/or added for future conferences.
|Browser-Based Conference Planner
Moderators can create easy-to-use profiles for recurring conferences to expedite scheduling, automate attendee notification, and identify Conference Room attendees by name in lieu of phone number. To access, log in to your account and click on Conference Planner on the top navigation bar.
|Pre-Conference (Green Room)
Moderator/Speakers will be placed in a private pre-conference room, advised how many participants are waiting on music-hold and reminded to press 2# at any time to start the conference. Speaker teams can use this Green Room to rehearse and coordinate entry into conference. You can also press 5# at any time to hear a Roll Call of waiting participants. Following the conference, speakers can debrief by pressing 2# to join a private post-conference session.
|Hands Free Conference Entry – Just Say Your Passcode
Entering a passcode on a phone that is at your ear can be frustrating. Now you can just say it. This is a big deal for someone who is travelling, multitasking, and juggling a phone up and down from his ear to enter a passcode by hand. It might also be a safety issue.
|Name Announcement and Roll Call
Participants will be instructed to record their name before entering conference. Name recordings are stored for optional Roll Call playback and Name Announcement (when joining or leaving a conference). Know exactly who is on the call at any given time including during pre-conference with ExpressAttendant’s Roll Call feature. Get a playback of all participants’ names, recorded in their own voices. Roll Call can be heard by everyone in the conference or just by the Moderator.
|Audibles – Liven-Up Your Call
Add a little energy to your conference with Audibles — like applause, cheers, laughter, drum roll, happy birthday, boos and buzzer.
|Conference Recording and Replay
Record your call and have it stored digitally, where it is immediately available for replay 24 hours/day via the ConferTel Instant Replay Line at (800) 852-7509. Replay functions include pause, fast-forward or rewind. You can control the use of this service through confidential access codes. Receive a digital recording of your call via audio link download or on CD.
|Instant Call Summary Report and Billing Code Options
At the conclusion of the call, the moderator receives an email providing call details, including time attended for each participant and the total conference minutes. In addition to billing by moderator or cost center, customers can choose optional user-defined billing codes to further segregate conferencing charges by department, division or project.
|ConferTel’s pricing is a simple, inexpensive per-minute charge, with no hidden fees or unpleasant surprises. No term contract is necessary; we earn your business on every call. There are no additional fees or charges. At ConferTel, we’ll save you money while providing a better service – guaranteed. There are no scheduling or cancellation fees. Call us at 866-930-4500 to see how we can save you money on your next conference call.For high volume users we have discounted rates. Please contact us for more information.|